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Desjardins

Team Leader – Management Support, Expertise Support

Desjardins

Team leader managing unit's activities and talent development in financial services. Coordinating projects, guiding experienced professionals, and ensuring quality satisfaction while managing the budget.

Posted 7/4/2026full-timeGatineau • 🇨🇦 CanadaSeniorWebsite

About the role

Key responsibilities & impact
  • Support team management
  • Coordinate unit’s activities, action plans and initiatives
  • Coach and guide a team composed primarily of experienced professionals
  • Assign tasks and activities, and regularly monitor progress
  • Support talent development and employee engagement
  • Manage individual performance
  • Make recommendations on planning and execution of operationally and conceptually complex projects
  • Interact with stakeholders working in many other fields
  • Advise and lead decision-making bodies
  • Help determine unit’s service offer and ensure projects and activities are planned and executed
  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
  • Develop training and skills development strategies and action plans for team members
  • Help resolve complaints and problems in accordance with the organization’s practices
  • Manage the budget

Requirements

What you’ll need
  • Bachelor's degree in a related field
  • A minimum of six years of relevant experience
  • Knowledge of French is required
  • Action oriented
  • Customer Focus
  • Develops talent
  • Differences
  • Directs work
  • Engagement
  • Nimble learning

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Project PlanningPerformance ManagementOperational StrategyTraining DevelopmentBudget Management
Soft Skills
CoachingCustomer FocusEngagementAction OrientedNimble Learning