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Team Leader, Management Support and Expertise Support
DesjardinsTeam Leader managing expert team at Desjardins, coordinating activities and coaching experienced professionals to ensure service quality and engagement.
About the role
Key responsibilities & impact- Support team management and coordinate unit’s activities
- Coach and guide a team of experienced professionals
- Monitor progress and manage individual performance
- Make recommendations on operationally and conceptually complex projects
- Help determine service offer and ensure projects are planned and executed
- Meet targets on time and on budget
- Develop training and skills development strategies for team members
- Help resolve complaints and problems in accordance with the organization’s practices
- Manage the budget
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Registration with CIRO as an Investment Representative (CIRE and the 30-day training program)
- Knowledge of French is required
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project PlanningOperational ManagementSkills Development StrategiesComplaint ResolutionService Offer Determination
Soft Skills
Problem SolvingCommunication
Certifications
CIRO RegistrationInvestment Representative Certification