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Account Manager, Commercial and Industrial
DesjardinsAccount Manager developing business relationships with strategic clients in the commercial sector. Responsible for sales objectives, risk management, and client satisfaction through personalized service.
About the role
Key responsibilities & impact- Initiate, develop and maintain personalized business relationships with current and potential clients
- Act as an account manager by serving as a key intermediary between the business centre and members and clients
- Ensure proper usage and updating of, as well as satisfaction with the products and services offered
- Analyze sources of dissatisfaction and recommend potential solutions
- Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering
- Negotiate applicable conditions with members and clients
- Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume and sound risk management
- Use intelligence to identify opportunities for business development
- Execute various promotional activities as part of the centre's business operations
- Participate in targeted public relations activities and in the business community
- Adhere to all policies, practices and standards in effect
Requirements
What you’ll need- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Knowledge of French is required
- Other combinations of qualifications and relevant experience may be considered
Benefits
Comp & perks- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Needs AnalysisBusiness DevelopmentClient Relationship ManagementStrategic NegotiationPromotional Activities
Soft Skills
Interpersonal SkillsProblem SolvingCommunication Skills
Certifications
Bachelor's Degree