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Desjardins

Client Financial Services Agent

Desjardins

Client Financial Services Agent delivering personalized support to members and clients while assisting advisors in maintaining business relationships. Handling investment, financing, and protection needs effectively and efficiently.

Posted 6/26/2026full-timeQuébec • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Work closely with advisors and provide personalized support to members and clients
  • Help advisors deliver services and maintain business relationships
  • Take charge of the immediate needs of members and clients by offering simple and rapid solutions for investment, financing and protection
  • Ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures
  • Provide substantial business development support
  • Prepare proposals for routine transactions
  • Assist in selling products and services based on members’ and clients’ needs
  • Tailor your approach to each member’s and client’s needs

Requirements

What you’ll need
  • Diploma of Collegial Studies (DEC) or equivalent
  • Minimum of three years of relevant experience
  • Mutual Fund Representative certificate — Autorité des marchés financiers (AMF)
  • Proficiency in French required
  • Available to work one evening per week until 8:00 p.m.
  • Action-oriented
  • Effective communicator
  • Customer-focused
  • Appreciates diversity
  • Interpersonally savvy
  • Quick learner
  • Adaptable to different situations

Benefits

Comp & perks
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan providing predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement for health and wellness expenses and telework equipment

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Soft Skills
action-orientedeffective communicatorcustomer-focusedappreciates diversityinterpersonally savvyquick learneradaptable
Certifications
Diploma of Collegial Studies (DEC)Mutual Fund Representative certificate — Autorité des marchés financiers (AMF)