Claims Technician

Desjardins

Claims Technician providing technical support and developing skills for claims advisors at Desjardins. Analyzing and approving claims settlements while ensuring contract enforcement.

Posted 6/26/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Help review claims and establish guidelines for the claims settlement process
Provide technical support for contract enforcement
Help claims advisors develop their technical skills
Analyze and approve claims settlements
Conduct research and serve as resource person, proposing solutions to conflicts and situations outside the claims advisor’s scope of authority
Revise independent adjuster claims

Requirements

What you’ll need

General college diploma in a related field
A minimum of three years of relevant experience
Knowledge of French is required
Action oriented
Business insight
Customer Focus
Decision quality
Differences
Nimble learning
Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

action orientedbusiness insightcustomer focusdecision qualitynimble learningsituational adaptability

Certifications

general college diploma