Office Operations Technician

Desjardins

Office work and operations technician providing administrative and operational support at Desjardins. Maximizing profitability and productivity while training users and enhancing operational procedures in a hybrid work environment.

Posted 5/28/2026full-timeLévis • 🇨🇦 CanadaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Provide administrative and operational support to the organization
Maximize operational profitability and productivity by adapting procedures and equipment
Provide technical support for projects and operational issues
Conduct technical studies, research and analysis and serve as resource person for the submission of solutions and action plans
Roll out and maintain software and manual and automated processes
Train users
Prepare technical notes to enhance the skills and knowledge of users and their teams
Support your unit’s continuous improvement

Requirements

What you’ll need

General college diploma in a related field
A minimum of two years of relevant experience
Knowledge of French required
Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

administrative supportoperational supporttechnical supporttechnical studiesresearch and analysissoftware processesmanual processesautomated processestrainingcontinuous improvement

Soft Skills

adaptabilityproblem-solvingcommunicationteamworkresourcefulness

Certifications

general college diploma