Office Operations Agent

Desjardins

Office work and operations agent providing administrative and operational support to maximize productivity at Desjardins. Performing various administrative tasks and ensuring quality controls.

Posted 5/26/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Ensure the completion of the unit's administrative business processes.
Perform analysis.
Produce or revise reports and statistics.
Carry out various administrative, operational and quality controls.
Take corrective measures and carry out the required follow-ups.
Provide support to users in the efficient use of tools and systems.
Perform various administrative tasks related to data entry, extraction, processing, compilation and coding.
Provide various information related to policies, programs and processes in your field.
Prepare or revise presentations and other related documents.

Requirements

What you’ll need

Trade school diploma in a related field
A minimum of three years of relevant experience
Knowledge of French is required
Intermediate-level proficiency in Excel software
Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrydata extractiondata processingdata compilationdata codingreport productionstatistical analysisadministrative processesquality control

Soft Skills

action orientedcustomer focusdrive resultsnimble learningsituational adaptability

Certifications

trade school diploma