Finance Advisor
Cuso International
Section Manager, Accident Benefits
Desjardins
full-time
Posted on:
Location Type: Hybrid
Location: Mississauga • 🇨🇦 Canada
Visit company websiteJob Level
SeniorLead
About the role
- Oversee a team of claims advisors focused on proactive, positive communications to promote recovery from accident-related impairments
- Make quality decisions, optimize work processes, and contribute to the organization’s strategic plan
- Manage a portion of operations activities and ensure member/client satisfaction
- Develop talent and drive results; manage people and performance
- Support the immediate supervisor with work organization and operational planning for the team
- Develop, implement, and track the team’s action plan, ensuring alignment with strategic orientations in a performance management context
- Establish management and communication practices supporting change management, talent attraction and retention, skills development, employee engagement, and diversity
- Define and ensure implementation of team service activities to maximize business results and member/client satisfaction
- Support the administrative team’s action plan by managing individual and team performance
- Model and promote Desjardins behaviours, cooperative values, and a member-client culture
- Focus on indemnity accuracy and continuously improve results and outcomes under your responsibility
Requirements
- Bachelor's degree in a related field
- A minimum of seven years of relevant experience, including two years of experience in management
- Chartered Insurance Professional designation (CIP)
- Casualty Insurance experience
- Expert proficiency of English
- Advanced knowledge of accident benefits, statutory accident benefits schedule (SABS), and INDEM system
- Available to travel occasionally between offices
- Competencies: Action oriented; Communicates effectively; Customer Focus; Decision quality; Develops talent; Differences; Drive results; Engagement; Ensures accountability; Nimble learning
- Note: other combinations of qualifications and relevant experience may be considered
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
managementperformance managementaction planningindemnity accuracyaccident benefitsstatutory accident benefits schedule (SABS)INDEM system
Soft skills
action orientedcommunicates effectivelycustomer focusdecision qualitydevelops talentdrive resultsengagementensures accountabilitynimble learning
Certifications
Bachelor's degreeChartered Insurance Professional designation (CIP)
