Manager

• Execute the evolution strategy for the Client and Billing business products and ensure business performance, consistency, and integrity across all channels
• Lead cross-functional solutions (derived elements, rating, registers and communications) in support of Auto and Property products to ensure alignment and synergy
• Drive continuous improvement and product evolution based on the desired member and client experience, ensuring a seamless user experience across products and channels
• Contribute to strategic planning efforts with the PVP AD regarding the business product and establish the investment roadmap
• Gather and consolidate evolution needs related to managed products and group them into initiatives for prioritization by the portfolio committee
• Identify and receive continuous improvement requests, prioritize them, and route them to the appropriate business evolution teams
• Promote alignment between initiatives and product strategy by representing the product in project steering committees or acting as a delegated sponsor
• Act as the leader of business evolution teams within the Department, overseeing minor evolutions, continuous improvements, and resolution of member-client irritants

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