Senior IT Project Manager
UBC
Product Manager, Client Billing and Cross-Functional Solutions
Desjardins
full-time
Posted on:
Location Type: Hybrid
Location: Mississauga • 🇨🇦 Canada
Visit company websiteJob Level
SeniorLead
About the role
- Execute the evolution strategy for the Client and Billing business products and ensure business performance, consistency, and integrity across all channels
- Lead cross-functional solutions (derived elements, rating, registers and communications) in support of Auto and Property products to ensure alignment and synergy
- Drive continuous improvement and product evolution based on the desired member and client experience, ensuring a seamless user experience across products and channels
- Contribute to strategic planning efforts with the PVP AD regarding the business product and establish the investment roadmap
- Gather and consolidate evolution needs related to managed products and group them into initiatives for prioritization by the portfolio committee
- Identify and receive continuous improvement requests, prioritize them, and route them to the appropriate business evolution teams
- Promote alignment between initiatives and product strategy by representing the product in project steering committees or acting as a delegated sponsor
- Act as the leader of business evolution teams within the Department, overseeing minor evolutions, continuous improvements, and resolution of member-client irritants
Requirements
- Bachelor's degree in Business administration or in a related field
- A minimum of nine years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Experience articulating a business product vision, developing a business and IT investment roadmap, and contributing to its execution
- Experience working in matrix organizational structures and project-based environments
- Experience working with the Information Technology sector
- Advanced proficiency of English and French
- Competencies: Action oriented; Communicates effectively; Customer Focus; Decision quality; Develops talent; Differences; Drive results; Engagement; Interpersonal Savvy; Nimble learning; Teams; Tech savvy
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses
- Reimbursement of telework equipment
- Benefits apply based on eligibility criteria
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business product visionIT investment roadmapcontinuous improvementproduct evolutionproject management
Soft skills
action orientedeffective communicationcustomer focusdecision qualitydevelops talentinterpersonal savvynimble learningteam collaboration
Certifications
Bachelor's degree in Business administration
