
Operations Support Agent, Salary Insurance
Desjardins
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- Help carry out the unit’s operational and administrative processes
- Help analyze and produce reports and statistics
- Carry out administrative tasks, including data collection, entry, modification, compilation and coding
- Coordinate the unit’s activities
- Provide information about your line of business’s processes and procedures
- Help prepare presentations and related documents
- Serve as resource person for administrative and operational matters
Requirements
- Trade school diploma in a relevant field
- A minimum of two years of relevant client service experience
- Advanced proficiency in French
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Communicates effectively
- Drive results
- Situational adaptability
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data collectiondata entrydata modificationdata compilationcodingreport analysisstatistical reportingpresentation preparation
Soft Skills
effective communicationclient serviceresults-drivensituational adaptability
Certifications
trade school diploma