Operations Support Agent, Salary Insurance

Desjardins

Operations agent providing administrative and operational support to enhance productivity in the organization. Involves data entry, processing, and verification of database integrity.

Posted 4/17/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Help carry out the unit’s operational and administrative processes
Help analyze and produce reports and statistics
Carry out administrative tasks, including data collection, entry, modification, compilation and coding
Coordinate the unit’s activities
Provide information about your line of business’s processes and procedures
Help prepare presentations and related documents
Serve as resource person for administrative and operational matters

Requirements

What you’ll need

Trade school diploma in a relevant field
A minimum of two years of relevant client service experience
Advanced proficiency in French
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Communicates effectively
Drive results
Situational adaptability

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data collectiondata entrydata modificationdata compilationcodingreport analysisstatistical reportingpresentation preparation

Soft Skills

effective communicationclient serviceresults-drivensituational adaptability

Certifications

trade school diploma