Desjardins

Operations Support Agent, Salary Insurance

Desjardins

full-time

Posted on:

Location Type: Remote

Location: Canada

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About the role

  • Help carry out the unit’s operational and administrative processes
  • Help analyze and produce reports and statistics
  • Carry out administrative tasks, including data collection, entry, modification, compilation and coding
  • Coordinate the unit’s activities
  • Provide information about your line of business’s processes and procedures
  • Help prepare presentations and related documents
  • Serve as resource person for administrative and operational matters

Requirements

  • Trade school diploma in a relevant field
  • A minimum of two years of relevant client service experience
  • Advanced proficiency in French
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Communicates effectively
  • Drive results
  • Situational adaptability
Benefits
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data collectiondata entrydata modificationdata compilationcodingreport analysisstatistical reportingpresentation preparation
Soft Skills
effective communicationclient serviceresults-drivensituational adaptability
Certifications
trade school diploma