Account Manager
Desjardins
full-time
Posted on:
Location Type: Hybrid
Location: Saint-Jérôme • Canada
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About the role
- Maintain lasting, personal business relationships with important clients to promote services
- Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
- Recommend strategies and solutions to meet targets, such as sound risk management, portfolio profitability and improved business relationships
- Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms
- Watch for business opportunities that would add a competitive edge to existing products and services
- Take an active role in public relations activities and maintain a presence in the business community.
Requirements
- Bachelor's degree in a related field
- A minimum of eight years of relevant experience
- Knowledge of French is required
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
relationship managementclient satisfactionnegotiationstrategic thinkingrisk managementproblem solvingpublic relationscommunication
Certifications
Bachelor's degree