Account Manager – Real Estate Market
Desjardins
full-time
Posted on:
Location Type: Hybrid
Location: Montréal • Canada
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About the role
- Initiate, develop and maintain personalized business relationships with current and prospective clients to promote and sell Desjardins’ products and services.
- Serve as an account manager and act as the primary liaison between the business centre and members and clients.
- Ensure correct use, timely updating and overall satisfaction with the products and services offered.
- Analyze sources of dissatisfaction and recommend appropriate solutions.
- Identify and analyze member and client needs, develop tailored solutions and prepare an integrated service offering.
- Negotiate applicable terms and conditions with members and clients.
- Recommend strategies and solutions to help the business centre achieve objectives such as increased business volume, sound risk management, portfolio profitability and stronger client relationships.
- Use market intelligence to identify business development opportunities that enhance the competitiveness of the products and services offered.
- Carry out various promotional activities as part of the centre’s business operations.
- Take part in targeted public relations activities and actively participate in the business community.
- Listen to client and member needs to ensure full satisfaction, capture business opportunities and, when appropriate, refer them to the right specialist to meet their needs.
- Comply with all policies, procedures and standards in effect, as well as applicable laws governing the distribution of financial products and services.
- Provide prudent risk management for all portfolios under your responsibility.
Requirements
- Bachelor’s degree in a related field
- Minimum of two years’ relevant experience
- Proficiency in French is required
Benefits
- 4 weeks of flexible vacation starting in the first year and 1 week of flexible leave
- Defined benefit pension plan that provides predictable, stable retirement income
- Group insurance, including telemedicine
- Reimbursement for health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentaccount managementrisk managementportfolio managementnegotiationmarket analysisclient relationship managementsolution developmentpromotional activitiespublic relations
Soft Skills
interpersonal skillscommunication skillsanalytical skillsproblem-solvingcustomer satisfaction focusrelationship buildingstrategic thinkingadaptabilityteam collaborationlistening skills
Certifications
Bachelor’s degree