Desjardins

Account Manager – Business

Desjardins

full-time

Posted on:

Location Type: Hybrid

Location: Saint-HyacintheCanada

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Job Level

About the role

  • Maintain lasting, personal business relationships with important clients to promote services
  • Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them
  • Recommend strategies and solutions to meet targets, such as sound risk management, portfolio profitability and improved business relationships
  • Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms
  • Watch for business opportunities that would add a competitive edge to existing products and services
  • Take an active role in public relations activities and maintain a presence in the business community

Requirements

  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Knowledge of French is required
  • Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
risk managementportfolio profitabilitycustom solutionsnegotiation
Soft Skills
relationship managementclient satisfactionstrategic thinkingpublic relationscommunication
Certifications
Bachelor's degree