Analyst, System and Infrastructure Operations, Maintenance and Development

Desjardins

. Help clients define their needs with a detailed solution design process .

Posted 4/1/2026full-timeMontréal • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Help clients define their needs with a detailed solution design process
Identify, input, analyze and interpret specific functional requirements and data to inform decision-making on choosing appropriate IT solutions and developing applications
Develop functional testing strategies
Analyze risks
Write moderately to highly complex reports and test cases, propose solutions and make recommendations
Provide advice on how to implement recommendations
Prepare and recommend action plans to address issues in accordance with rules and parameters
Actively help develop, implement and update management policies, practices and standards

Requirements

What you’ll need

Bachelor's degree in IT or in a related field
A minimum of four years of relevant experience
Knowledge of French is required
Action oriented
Business insight
Complexity
Customer Focus
Differences
Nimble learning

Benefits

Comp & perks

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

solution designfunctional requirements analysisfunctional testing strategiesreport writingtest case developmentrisk analysisdecision-makingIT solutions developmentrecommendation implementationmanagement policy development

Soft Skills

action orientedbusiness insightcustomer focusnimble learningcomplexity management

Certifications

Bachelor's degree in IT