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Product Administration Technician
Desjardins. Provide technical support for projects and operational issues .
About the role
Key responsibilities & impact- Provide technical support for projects and operational issues
- Conduct technical studies, research and analysis
- Act as a resource person for proposing solutions and action plans
- Prepare technical notes to enhance the skills and knowledge of users and their teams
- Help practitioners follow your unit’s processes and use its business solutions, tools and systems
- Review information requests and conduct research to respond in accordance with standards and policies
- Design, produce and analyze reports on your sector’s activities
Requirements
What you’ll need- General college diploma in a related field
- A minimum of two years of relevant experience
- Knowledge of French is required
- Intermediate to advanced proficiency in English due to the nature of the duties, work tools, or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
Comp & perks- Competitive salary and annual bonus
- Four weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
technical supportresearch and analysissolution proposalaction planninguser trainingprocess adherencereport designcommunication
Certifications
general college diploma