Disability Case Manager
Desjardins
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop strategies and build strong relationships to establish an intervention plan to facilitate the insured's recovery and return to work in a timely and sustainable manner
- Communicate by phone and mail with various parties to develop a comprehensive understanding of the elements and context related to the absence and communicate decisions to the insured and the policyholder
- Approve and adjudicate claims, process waivers of premium, establish the amount of the benefit, determine the period payable and proceed with the payment and ensure the necessary follow-ups are completed
- Prepare documents needed by the organization’s rehabilitation coordinator for claimant interviews
- Review claims with medical consultants and the legal department as required
- Process disability claims in accordance with the terms of the group insurance contract
Requirements
- College diploma in a related field
- A minimum of three years of relevant experience as a disability claims specialist (short- and/or long-term disability management)
- Action oriented
- Customer Focus
- Decision quality
- Differences
- Nimble learning
- Situational adaptability
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
disability claims processingclaims adjudicationbenefit determinationwaiver processingdocument preparationmedical consultation reviewlegal review
Soft skills
action orientedcustomer focusdecision qualitysituational adaptabilitynimble learning
Certifications
college diploma in a related field