Provide user support and assistance for IT applications including installation, configuration, best practices, issue resolution, and service request management
Maintain IT equipment, particularly through server administration
Analyze and diagnose complex issues; recommend solutions
Coordinate planning, design, and execution of projects
Serve as subject matter expert for unit, clients, and partners
Help develop, implement, and update policies, practices, and standards
Requirements
Bachelor's degree in a related field
A minimum of four years of relevant experience
Knowledge of French required
Action oriented
Business insight
Collaborates
Customer Focus
Differences
Innovation
Interpersonal Savvy
Nimble learning
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.