IT Manager – Enterprise Systems

Dermsquared

Manager of IT and Enterprise Systems at HCEsquared managing the operational discipline of technology stack. Overseeing software portfolio and implementing efficiencies across teams

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Own the enterprise software portfolio: Maintain an audited inventory of software and licenses, manage renewals and vendor relationships, partner with Finance on the software budget, and eliminate waste.
Lead tool consolidation and governance: Rationalize overlapping tools, set clear standards for which platforms own which workflows, and drive adoption. Monday.com is our work OS of record — consolidating onto it and integrating with Linear, Salesforce, and Slack is a near-term priority. Handoffs should be automatic, not manual.
Project-manage software implementations: Own end-to-end delivery of new rollouts — cross-functional coordination, planning, vendor management, and adoption. Several high-priority implementations with hard deadlines land in your first six months.
Lead an operational efficiency audit: Interview every team lead to map repetitive workflows (trigger, steps, owner, time, frequency), score impact vs. complexity, and deliver a ranked agent opportunity register to the CTDO. Primary deliverable in your first 90 days.
Ensure IT operations reliability: Oversee day-to-day IT — devices, access, onboarding/offboarding, security — in partnership with our MSP.
Monitor adoption and compliance: Track tool usage, flag under-utilized investments, drive corrective action, and surface optimization opportunities to the CTDO.
Be the technology partner for the business: Go-to for department leads on tool evaluations, implementations, and IT issues; represent Technology in cross-functional planning.

Requirements

What you’ll need

Demonstrated leadership essentials as described above
4-year degree from an accredited academic institution
5+ years in IT project management, enterprise software administration, or technology operations
Proven ability to manage a broad SaaS portfolio — renewals, contracts, vendor relationships, license governance
Hands-on PM experience delivering software implementations on time and in scope, including change management
Hands-on Monday.com experience (configuration, automation, adoption) strongly preferred. Familiarity with Salesforce, Gong, Slack, and Miro/Figma a plus.
Experience with workflow automation tools (Zapier, Make, or similar) connecting business systems
Structured thinker — runs stakeholder interviews, maps workflows, and communicates recommendations clearly
Experience partnering with managed service providers (MSPs)
Software and IT budget management experience
Healthcare, media, or education industry experience preferred

Benefits

Comp & perks

Fully remote work environment with a flexible time off policy
Dedicated professional development support, including reimbursement for approved learning and development activities.
Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans
Employer-paid life insurance, short-term disability, and long-term disability coverage
401(k) retirement plan with company matching
Cell phone reimbursement for business use
Home office stipend to support a productive remote setup

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT project managemententerprise software administrationvendor managementSaaS portfolio managementsoftware implementationchange managementworkflow automationbudget managementtool governanceoperational efficiency audit

Soft Skills

leadershipstructured thinkingstakeholder communicationcross-functional coordinationproblem-solvinganalytical skillsinterpersonal skillsorganizational skillsadaptabilitystrategic planning