Dermsquared

Strategic Accounts Solutions Director – Dermatology

Dermsquared

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Drive revenue growth by identifying opportunities for upselling and cross-selling additional products or services to deliver sales targets. Ensure a high level of client satisfaction and engagement to retain accounts and foster long-term relationships
  • Collaborate with internal teams to develop and propose customized solutions that address client pain points, enhance operational efficiency, and drive growth
  • Lead and coordinate the delivery of solutions, ensuring projects are executed on time, within budget, and to the client's satisfaction
  • Partner with the Solutions team to develop and implement joint business plans to drive growth and retention for each client. Regularly review account performance, identify areas for improvement, and proactively address challenges
  • Lead the development and execution of data analysis and reporting strategies for strategic accounts
  • Analyze customer data to identify opportunities for revenue growth, retention, and improved satisfaction for strategic accounts

Requirements

  • Bachelor’s degree
  • 10+ years of experience in key account management, preferably with a focus on strategic or enterprise accounts
  • Previous sales experience
  • Excellent communication and presentation skills
  • Proven ability to lead beyond direct reporting lines
  • Strong problem-solving skills with a focus on business impact
  • Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously
  • Familiarity with strategic account management processes and methodologies
  • Experience with CRM systems (e.g., Salesforce)
  • Proficient with Microsoft Word, PowerPoint, Excel, and Outlook
  • Able to travel up to 20%
Benefits
  • Fully remote work environment with a flexible time off policy
  • Dedicated professional development support, including reimbursement for approved learning and development activities.
  • Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans
  • Employer-paid life insurance, short-term disability, and long-term disability coverage
  • 401(k) retirement plan with company matching
  • Cell phone reimbursement for business use
  • Home office stipend to support a productive remote setup
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreporting strategiesaccount managementsales experiencestrategic account managementproblem-solving
Soft Skills
communication skillspresentation skillsleadershipcollaborationproject managementclient satisfactionrelationship building
Certifications
Bachelor’s degree