Provider Support Agent

Derick Dermatology

Provide holistic medical support to the Providers at Derick Dermatology. Involves handling patient after visit contacts and tracking various tasks through different systems.

Posted 6/24/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $0 - $20 per hourWebsite

About the role

Key responsibilities & impact

Serves all Derick Dermatology providers with patient after visit contacts involving pathology/laboratory results, scheduling follow-ups, and prescription questions
Monitors and tracks lesions that require tracking to completion
Keeps outstanding or incomplete tasks below a certain level in various systems
Maintains individual phone system metrics in Phone Queue and Answer Rates to meet team goal
Additional responsibilities as assigned

Requirements

What you’ll need

Official High School Transcripts, Diploma or Equivalency Certificate
Knowledge of basic medical terminology
Friendly, polite and professional
Clear communication skills
Proficient with an EMR system (Electronic Medical Records) ideally Nextech
Medical Assisting background preferred

Benefits

Comp & perks

Weekly Pay
Paid Training
Uniform Provided
Opportunities for Advancement
Employee Assistance Program (EAP)
Employee Discount on Cosmetic Services and Products

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical terminologyEMR systemNextech

Soft Skills

friendlypoliteprofessionalclear communication

Certifications

High School DiplomaEquivalency Certificate