Derex Technologies Inc

Data Analyst

• Develop/validate HEDIS measures per NCQA specs, analyze claims/eligibility/EHR/pharmacy/lab data, support annual submissions, audits, and dashboards.
• Build/optimize SQL queries, ETL pipelines, and data transformations; improve data quality; document lineage and mappings.
• Manage provider lists, validate chart abstraction, support outreach for care gaps.
• Work with Quality, Clinical, Provider Relations, and Compliance teams; provide guidance on anomalies; present insights to leadership.
• Assist with NCQA audit prep, ensure regulatory adherence, maintain audit trails and reporting artifacts.

HEDIS Data Analyst

Full-stack Engineer

• Business Process Automation: Design, build, and deploy low‑code automation solutions; migrate legacy bots; integrate with Teams, Azure, Dataverse, SharePoint, and APIs.
• Governance & Security: Implement DLP, RBAC, auditing, and change control; optimize performance and reliability.
• Team Leadership: Mentor junior builders, lead requirements sessions, and contribute reusable templates/patterns.
• Stakeholder Management: Collaborate with business leaders, negotiate trade‑offs, and coordinate with vendors.
• System Architecture: Partner with architects to design scalable solutions; provide advanced troubleshooting and root cause analysis.
• Risk & Impact Analysis: Manage risks, dependencies, and change requests across complex projects.

Senior Power Platform Tech Lead – Banking/Lending

Platform Engineer

• Design, implement, and maintain CI/CD pipelines using modern DevSecOps practices, including Git-based workflows, artifact management, security controls integration, and containerized workloads (Docker/Kubernetes)
• Develop automation solutions using scripting languages or AI platforms to automate operational tasks to improve platform reliability and efficiency
• Provide platform and DevOps support for a graph database application, including deployments, upgrades, configuration management, and environment maintenance
• Troubleshoot infrastructure issues across storage, networking, load balancers, firewalls, and security groups, analyzing logs and metrics to identify root causes and recommend solutions
• Document platform best practices, promote operational standards, and support incident response and problem resolution efforts

Platform Engineer – Neo4j

Business Intelligence Developer

• Partners with the business to turn data into critical information and knowledge.
• Develops reporting and analytic solutions with knowledge of the primary source data (i.e., electronic health records, claims) and workflows.
• This role promotes data literacy by educating and training customers to use the data as an analytical tool.
• Gathers business requirements and translates the information into detailed technical specifications from which programs will be written or configured.
• Works closely with other BIDs, Data Engineers, Data Scientists, and internal/external customers.

Senior Business Intelligence Analyst

Systems Engineer

• Provide operational support for mission critical, high availability HPE-NonStop (Tandem) compute platform.
• Administer and support HPE NonStop (Tandem) systems
• Perform system configuration, upgrades, patches, and preventive maintenance
• Monitor system health, capacity, availability, and performance
• Partner with application teams for deployments, troubleshooting, and performance tuning
• Implement and maintain backup and recovery strategies
• Support disaster recovery (DR), business continuity, and high availability architectures
• Implement system security policies, user access controls, and auditing
• Analyzes and designs technical solutions to address business needs.
• Troubleshoots systems to increase quality of systems.
• Identifies, investigates, and proposes solutions to technical problems.
• Develops, tests, and modifies software to improve efficiency of internal operating systems.
• Provides technical support for issues surrounding software/hardware failures and the like.
• Provides technical expertise where required within Information Technology Projects.
• Prepares and maintains necessary documentation.
• Other duties as assigned.

Senior HPE NonStop – Tandem Systems Engineer

• Drive projects and deliver solid Dynamics CRM/365 solutions
• Integrate external systems with Dynamics 365
• Plan and implement solutions to address organizational requirements
• Maintain the program staff relationship throughout the project lifecycle

Dynamics Consultant – CRM/Power Platform Developer Lead

Program Manager

• Lead enterprise CX transformation programs including: GenAI-powered self-service
• Drive cross-functional execution across Product, Engineering, Support, UX, Content, and Data teams
• Translate Voice of Customer insights and operational data into actionable programs and use cases
• Define program scope, sequencing, KPIs, success metrics, and execution strategy
• Operate effectively in ambiguous environments and create structure, ownership, and accountability
• Track and report metrics tied to: CSAT GRR Customer effort reduction Service quality Operational efficiency