People Operations

• Serve as the primary point of contact and trusted advisor for employees and managers, providing coaching and counsel on sensitive matters including performance management, disciplinary actions, conflict resolution, and career development.
• Ensure strict adherence to federal, state, and local employment laws. Interpret, communicate, and enforce HR policies and procedures consistently across the organisation.
• Facilitate the end-to-end performance review cycles, providing managers with the tools and training necessary for effective feedback, goal setting, and development planning.
• Ensure the accuracy of employee data within our HR systems (HRIS) and manage core HR transactions (onboarding, transfers, terminations).
• Own the planning, execution, and analysis of major People programs, such as annual performance reviews, employee engagement surveys, company-wide Learning & Development initiatives, and robust onboarding/off boarding processes.
• Identify repetitive and manual HR tasks suitable for automation. Lead the integration of AI-powered solutions to streamline areas like employee query resolution, document generation, and initial talent screening.
• Design effective 'prompts' and instructions for generative AI tools used within HR workflows (e.g., generating first drafts of job descriptions or training content), ensuring accuracy and compliance.
• Develop and track program KPIs and HR metrics, leveraging data and basic AI/ML insights to measure effectiveness, diagnose organisational issues, and recommend strategic improvements.

Lead People Generalist

People Business Partner – Sales & Marketing

People Operations Generalist, Total Rewards – HRIS

People Development Partner

People Operations Generalist

Senior Consultant – People Analytics, Insights