Associate Director, Client Partnership – Creative, Media, B2B

DEPT®

DEPT® Associate Director guiding B2B media partnerships for growth-focused brands. Connecting cross-channel strategy, performance, and creative execution to accelerate client growth.

Posted 8/14/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $105,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client partnership and account management, with a strong focus on media planning, campaign execution, and performance analysis. Proven ability to lead cross-functional teams and translate complex media performance into actionable insights for senior stakeholders.

Highest-signal resume keywords

Client Partnership ExperienceMedia PlanningCross-Functional Team LeadershipPerformance AnalysisB2B and Enterprise Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Media PlanningCampaign ExecutionBudget ManagementForecastingPacingReportingPerformance AnalysisStrategic Response DevelopmentData AnalysisMeasurement

Soft Skills

Client Relationship SkillsOrganizational SkillsPrioritization SkillsProblem-Solving SkillsMentoring

Industry Keywords

B2BEnterpriseAccount ManagementClient SatisfactionStakeholder AlignmentCross-Channel PerformanceIntegrated StrategiesOperational ConsistencyExecutive-Ready MaterialsFast-Moving Environments

About the role

Key responsibilities & impact

Develop deep understanding of clients’ businesses, challenges, goals, competitive landscapes, and growth opportunities
Develop annual media strategies aligned with broader business objectives
Lead recurring meetings with client-side leadership on performance, goals, trends, and strategic opportunities
Build relationships with key client stakeholders and serve as a trusted day-to-day partner
Drive client satisfaction, retention, and organic growth by identifying needs, risks, and opportunities
Navigate and resolve account issues, escalating when appropriate
Represent Client Partnership across client, vendor, and internal conversations
Drive integrated strategies across Paid Search, Paid Social, Programmatic, Strategy, Analytics, Data Science, Data Tech, Creative, and Measurement
Lead strategic responses to briefs and develop points of view across media, data, technology, and emerging opportunities
Connect cross-channel performance and translate analysis into actionable insights and recommendations
Review cross-channel reporting and client-facing deliverables for cohesive, high-quality output
Improve collaboration, workflows, reporting, and operational consistency across teams
Support employee retention, mentor junior team members, and contribute to direct reports’ development where applicable
Maintain visibility across budgets, pacing, testing, reporting, deliverables, and account workstreams
Produce clear documentation, performance updates, narratives, and executive-ready client materials
Build stakeholder alignment and shared accountability across cross-functional teams
Quickly develop expertise across new platforms, verticals, products, and business challenges
Identify inconsistencies, pacing concerns, risks, and gaps before they reach clients
Translate between media activation, strategy, analytics, data, creative, and measurement disciplines

Requirements

What you’ll need

5–7+ years of experience in client partnership, account management, media, or related agency roles
Demonstrated experience operating at a Senior Manager or equivalent level
B2B and Enterprise experience is a MUST
Experience with media planning, campaign execution, budget management, forecasting, pacing, reporting, and performance analysis
Ability to lead cross-functional teams across media, strategy, analytics/data, creative, and other disciplines
Strong client relationship skills and experience communicating with senior stakeholders
Experience translating complex media performance into clear, actionable client narratives and recommendations
Strong organizational and prioritization skills across multiple complex workstreams
Excellent problem-solving skills and judgment in ambiguous, fast-moving environments
Experience mentoring or developing junior team members
Direct people management experience is a plus
Must be authorized to work in the U.S.

Benefits

Comp & perks

Healthcare, Dental, and Vision coverage
401k plan, plus matching
PTO
Paid Company Holidays
Parental Leave