Housing Officer – Housing First

DePaul

Housing Officer supporting Housing First tenants for Depaul, a cross-border homelessness charity. Managing tenancies, property handovers, rent reviews, and housing sustainment across Dublin.

Posted 8/5/2026full-timeDublin • 🇮🇪 IrelandJuniorMid-Level💰 €44,234 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Tenancy Engagement and Housing Services, with a strong focus on supporting tenants and managing properties effectively. Proficient in IT systems and committed to high standards of Health & Safety and quality housing standards.

Highest-signal resume keywords

Tenancy Engagement ExperienceHousing Services KnowledgeProficiency in Excel and WordOrganizational and Time-Management SkillsUnderstanding of Homelessness Issues

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Tenancy Agreement ManagementProperty MonitoringRent Review ConductingPre-Tenancy Training DeliveryReport ProductionIT Systems UsageDatabase Management

Soft Skills

Independent WorkTeam CollaborationFlexibilitySelf-Motivation

Certifications & Qualifications

Qualification in Social Care

Industry Keywords

Housing FirstHomeless ServicesSupport NeedsHealth & SafetyEqual OpportunitiesDiversity

About the role

Key responsibilities & impact

Provide housing and maintenance supports to Housing First tenants
Set up properties and conduct handovers
Monitor, maintain, and review properties
Keep Housing First colleagues informed of property handover progress and occupancy readiness timelines
Draw up tenancy agreements and explain both parties’ responsibilities to tenants
Arrange tenancy agreement signatures
Assist tenants with Rent Supplement, Household Budget, and Standing Order forms
Deliver pre-tenancy training
Set rents and conduct annual rent reviews
Monitor rent payments monthly
Work with tenants to uphold responsibilities and sustain tenancies
Work within the overall objectives of the Housing First Service
Produce reports on managed tenancies
Maintain accurate electronic and hard-copy filing systems
Provide flexibility to cover other staff roles and undertake additional responsibilities as required

Requirements

What you’ll need

Minimum of 2 years’ experience in Tenancy Engagement, Housing and/or Homeless Services (essential)
Willingness to travel around Dublin (essential)
Experience working with homeless individuals and those with complex support needs
Minimum of 1 year of regular use of IT systems
Good proficiency in Excel, Word, and databases
Ability to work independently and as part of a team
Good organisational and time-management skills
Experience working with other support providers, such as Homeless Services and SLI (desirable)
Understanding of why people become homeless or may be at risk of homelessness, particularly issues related to substance misuse (desirable)
Respect for Depaul’s values and beliefs and those of its founding partners
Commitment to equal opportunities and diversity
Commitment to high standards of Health & Safety good practice
Commitment to providing quality housing standards for tenants
Independent and self-motivated
Qualification in Social Care or a related field is desirable, not required

Benefits

Comp & perks

Annual leave of 25, 27, or 30 working days depending on length of service
10 public holidays each year, with Good Friday as a discretionary day
Public holiday leave arrangements for shift workers, non-shift workers, and non-rostered employees
Employer-matched pension
Health cash plan covering dental, optical, acupuncture, and other treatments; children under 16 included
Life assurance of four times salary
18 weeks’ maternity/adoptive leave at full pay
2 weeks’ paternity leave at full pay
Sick pay from day 1, increasing with length of service subject to policy terms
24/7, 365-day Employee Assistance Program covering counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching, and international employee support
Learning and development opportunities, including Depaul’s Vision, Mission and Values course, Emerging Leaders, online Moodle resources, and mandatory training