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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to support vulnerable individuals, ensuring their practical needs are met while maintaining a safe and secure environment. Proficient in building constructive relationships and adhering to health and safety standards within a team-oriented setting.
Highest-signal resume keywords
Support For Vulnerable FamiliesIT Skills (Word/Excel/Email)Needs Assessment And Risk ManagementTeam CollaborationCommitment To Depaul Ethos
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Needs AssessmentRisk ManagementSupport Plan DevelopmentRecord KeepingQuality Assurance Compliance
Soft Skills
SensitivityRelationship BuildingFlexibilityCommunication
Tools & Technologies
Computerised System (OTIS)
Industry Keywords
Health And Safety StandardsHomelessness SupportService User EngagementVolunteer Experience
About the role
Key responsibilities & impact- To provide support for people who have experience of being long term street homeless or risk of homelessness with addiction issues.
- To ensure that the practical needs of the service users are met (in conjunction with volunteers); i.e. providing food, laundry, clean bedding, etc.
- To ensure a safe and secure environment and to maintain high standards within the project.
- To work with all service users to gain their trust and respect and to deal with difficult or problematic situations in a sensitive manner.
- To carry out the duties on the cleaning rota.
- To ensure all quality assurance policies and procedures are adhered to.
- To work as a member of the services team in the best interests of the service users.
- To participate in handovers ensuring that shifts are planned, important information is handed over and that all records have been updated appropriately.
- To communicate all relevant information and appointments to colleagues through established communication systems.
- To attend and participate in team meetings, staff team days and training sessions, if relevant.
- To ensure that Health and Safety standards are met within the service in accordance with Depaul’s Health and Safety policy local service procedures.
- To undertake assigned duties regarding the overall health and safety and security of the building and to use security/safety systems put in place and to record and report all issues.
- To ensure good housekeeping and upkeep of the equipment, furnishings etc. so that they remain to a high standard.
- To regularly input and maintain information relating to service users on a computerised system (OTIS).
- To ensure all appropriate records and forms are completed by service users.
- To build up good working relationships with other projects and agencies.
- To maintain all records of work necessary for the smooth running of the project.
Requirements
What you’ll need- A minimum of 1 year full time work experience supporting vulnerable families and/or vulnerable adults (or 1 year volunteer experience)
- Competent IT skills in word/excel/email.
- Ability to deal sensitively with service users and form constructive supportive relationships with all stakeholders.
- Ability to work constructively as part of a team
- Ability to be flexible to meet the varying needs of the Service Users.
- Knowledge and experience of assessing needs and risk with the ability to develop specific and targeted Service User led support plans.
- Commitment to the ethos of Depaul.
Benefits
Comp & perks- Enhanced Annual Leave – paid quarterly
- Health Cash Back & Rewards Plan
- Christmas Savers club
- Bluelight discount card
- Plus, many opportunities to learn and develop within the organisation
