Agency Directed Services Case Manager

DePaul Community Resources

Case Manager providing support in Agency Directed Services at DePaul Community Resources. Responsible for case documentation and client support within a hybrid work environment.

Posted 4/24/2026full-timeChristiansburg • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $22 - $24 per hourWebsite

About the role

Key responsibilities & impact

Complete and review required case record documentation.
Work with referral sources and market services.
Provide support to families in the Agency Directed Services program.
Provide support related to specific case record documentation of the nurses in identified office locations.
Create and maintain caregiver profiles, uploading new client packets in CareSmartz 360.
Prepare paperwork for intake visits and other visits as needed.
Scan and upload approvals, denials, and appeal information into CareSmartz 360.
Speak with referral sources and potential new referrals about the services.
Participate in meetings related to program growth and expansion and identification of needed resources.

Requirements

What you’ll need

An Associate’s degree with experience working in human service programs or organizations that serve individuals with disabilities or aging populations is required.
A comparable combination of professional and/or personal experience and education may be considered.

Benefits

Comp & perks

Dental insurance
Health insurance
Paid time off
Vision insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

supportcommunicationdocumentationorganizationcollaboration

Certifications

Associate’s degree