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D

Emergency Call Taker

Denver

9-1-1 Emergency Call Taker position handling emergency calls in Denver. Collaborating with police, fire, and EMS teams for timely public safety responses.

Posted 7/14/2026full-timeDenver • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $29 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in emergency response protocols, including Emergency Medical Dispatch (EMD) and effective communication under pressure. Proficient in using Computer-Aided Dispatch (CAD) systems and maintaining confidentiality while adhering to departmental policies.

Highest-signal resume keywords
Emergency Medical Dispatch (EMD) CertificationComputer-Aided Dispatch (CAD) System ProficiencyCPR CertificationPublic Contact ExperienceDecision-Making Under Pressure

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Emergency Response ProtocolsInformation DocumentationCall PrioritizationTriage GuidanceComputer User Experience
Soft Skills
ProfessionalismComposureEmpathySound JudgmentFocus
Tools & Technologies
Computer-Aided Dispatch (CAD)Telephone SystemsMapping SoftwareMicrosoft Windows
Certifications & Qualifications
CPR CertificationEMD CertificationCBI Certification
Industry Keywords
Emergency ServicesPublic SafetyConfidentialityHigh-Stress EnvironmentPerformance Standards

About the role

Key responsibilities & impact
  • Serving as essential personnel by responding to emergency and non-emergency calls for Police, Fire, and EMS with professionalism, composure, and empathy.
  • Quickly and accurately collect, assess, and document critical information into the Computer-Aided Dispatch (CAD) system.
  • Determine the nature and priority of each call, initiating appropriate protocols and dispatch responses, including Emergency Medical Dispatch (EMD) when required.
  • Provide lifesaving instructions and emergency triage guidance over the phone as needed.
  • Manage a high volume of back-to-back calls in a fast-paced, high-stress environment while maintaining accuracy and focus.
  • Operate and navigate multiple systems, including CAD, telephone, and mapping software, to ensure efficient call handling.
  • Exercise sound judgment and independent decision-making under pressure to support timely emergency response.
  • Maintain strict confidentiality and adhere to departmental policies, procedures, and performance standards.

Requirements

What you’ll need
  • Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
  • Two (2) years of public contact experience dealing with individual problems and applying policies, procedures, and or legal guidelines.
  • One year of computer user experience in a Microsoft Windows computer operating system environment or comparable operating system.
  • Requires a CPR Certification before the end of academy training and successfully recertification as required by the National Academy of Emergency Medical Dispatch during the employment.
  • Requires an EMD Certification issued by NAED before the end of academy training and successfully recertification as required by the National Academy of Emergency Medical Dispatch.
  • Must pass an initial pre-security clearance screening and maintain CBI (Colorado Bureau of Investigation) certification as a condition of employment.
  • Must take and pass some online test every two years to maintain certification.
  • Licenses and certifications must be kept current as a condition of employment.

Benefits

Comp & perks
  • 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Denver Website LinkedIn All Job Openings - employees 📱 Media 🤝 B2B Media
  • B2B Denver is a visual artist and illustrator specializing in editorial illustration, poster and print design, and promotional artwork. Their portfolio includes editorial work for magazines (Research Magazine, Make:, The Denver Voice), album and poster art for bands, product labels, greeting-card collaborations and experimental projects like GIFs and the Concepting Machine. Work is primarily handcrafted using cardstock, bristol board, ink and glue with digital color finishing; Denver takes commissions and collaborates with clients and other artists. Emergency Call Taker Job not on LinkedIn 🔥 1 hour ago 🏢 Denver – Onsite 💵 $29 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🗣️ Communications 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
  • Serving as essential personnel by responding to emergency and non-emergency calls for Police, Fire, and EMS with professionalism, composure, and empathy.
  • Quickly and accurately collect, assess, and document critical information into the Computer-Aided Dispatch (CAD) system.
  • Determine the nature and priority of each call, initiating appropriate protocols and dispatch responses, including Emergency Medical Dispatch (EMD) when required.
  • Provide lifesaving instructions and emergency triage guidance over the phone as needed.
  • Manage a high volume of back-to-back calls in a fast-paced, high-stress environment while maintaining accuracy and focus.
  • Operate and navigate multiple systems, including CAD, telephone, and mapping software, to ensure efficient call handling.
  • Exercise sound judgment and independent decision-making under pressure to support timely emergency response.
  • Maintain strict confidentiality and adhere to departmental policies, procedures, and performance standards. 🎯 Requirements
  • Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
  • Two (2) years of public contact experience dealing with individual problems and applying policies, procedures, and or legal guidelines.
  • One year of computer user experience in a Microsoft Windows computer operating system environment or comparable operating system.
  • Requires a CPR Certification before the end of academy training and successfully recertification as required by the National Academy of Emergency Medical Dispatch during the employment.
  • Requires an EMD Certification issued by NAED before the end of academy training and successfully recertification as required by the National Academy of Emergency Medical Dispatch.
  • Must pass an initial pre-security clearance screening and maintain CBI (Colorado Bureau of Investigation) certification as a condition of employment.
  • Must take and pass some online test every two years to maintain certification.
  • Licenses and certifications must be kept current as a condition of employment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Emergency Call Taker 🔥 2 hours ago City and County of Denver 10,000+ employees 🏛️ Government Website LinkedIn All Job Openings Responds to emergency and non-emergency calls, coordinating dispatch for Police, Fire, and EMS in Denver. Requires strong communication skills and ability to handle high-stress situations effectively. 🏢 Denver – Onsite 💵 $29 / hour 💰 $750k Grant on 2023-11 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🗣️ Communications 🚫👨‍🎓 No degree required Emergency Call Taker 🔥 3 hours ago City and County of Denver 10,000+ employees 🏛️ Government Website LinkedIn All Job Openings 9-1-1 Emergency Call Taker responding to emergency calls for Police, Fire, and EMS in Denver. Managing high-stress calls and ensuring timely emergency response with professionalism and empathy. 🏢 Denver – Onsite 💵 $29 / hour 💰 $750k Grant on 2023-11 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🗣️ Communications 🚫👨‍🎓 No degree required Manager, Veterinary Communications 🕒 December 23, 2025 Nestle 5001 - 10000 👥 B2C 🛒 Retail Website LinkedIn All Job Openings Veterinary Communications Manager providing direct support and technical expertise for veterinary sales and universities. Promoting Purina's image and educating associates on veterinary medicine topics. 🏢 Denver – Onsite 💵 $122k - $165k / year ⏰ Full Time 🟢 Junior 🗣️ Communications 🦅 H1B Visa Sponsor View More Communications Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs