Health Plan Trainer, Analyst

Denver Health

. Under general supervision reviews, evaluates and conducts training and monitoring programs for Denver Health Medical Plan (DHMP) to ensure the training and monitoring needs of Managed Care are being fulfilled.

Posted 4/29/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSenior💰 $66,400 - $99,600 per yearWebsite

About the role

Key responsibilities & impact

Under general supervision reviews, evaluates and conducts training and monitoring programs for Denver Health Medical Plan (DHMP) to ensure the training and monitoring needs of Managed Care are being fulfilled.
Coordinate with an array of teams and assess monitoring needs based on training, regulations and operational needs.
In alignment with monitoring, develop standard work, policies and training to meet operational requirements.
Analyzes existing training program delivery, content, and aids to measure effectiveness and recommend program changes.
Develops and recommends methods and materials in order to train staff.
Develops, performs and evaluates new hire and ongoing training of DHMP Staff as needed.
Work with Managed Care teams to identify operational monitoring needs and develop monitoring plans.
Work with Managed Care teams to identify operational training needs and develop training plans.
Conduct operational monitoring on a regular basis and report out on issues identified.
Form findings in operational monitoring identify additional training needs.
Documents all identified issues in standard format and provide a regular summary of operation monitoring findings for team leaders.
Design and conduct training for new hires and ongoing training based on identified needs.
Identify how operational monitoring and training works between teams in addition to the individual teams.
Proposes recommendations for continuous improvement within and between Managed Care teams.
Maintains knowledge of current regulatory standards, internal policies, and procedures and ensures compliance at all times.
Maintains knowledge and information on contract terms and benefit plans for all Plan lines of business.
Develops and executes appropriate communication strategies to ensure workflow success.
Promotes positive interpersonal relationships with fellow employees, providers, physicians, patients, health plan members and visitors.
Consistently displays courteous and respectful verbal and non-verbal communication.
Acts as a role model and leader for team relations within Managed Care.
Maintains positive behaviors, attitudes, and commitment to day-to-day activities and work efforts.
Manages workload in accordance with identified priorities and makes recommendations in modifying deadlines as needed.
Prioritizes daily workflow to ensure successful completion of activities and non-project oriented commitments.
Identifies and notifies all potential or suspected issues involving fraud, waste, and abuse to the Director of Managed Care Compliance.
Ensures confidentiality of patient information by creating and maintaining a secure and trusting environment by not sharing information learned on the job, except when necessary in the performance of the job responsibilities or to improve a patient’s care.

Requirements

What you’ll need

Bachelor's Degree required
1-3 years experience in a training, analyst or monitoring position in health care required
1-3 years prior experience working between and with multiple operational areas required
Proficiency with the Microsoft Office Suite
Familiarity with various office equipment
Skill in training delivery
Skill in training development
Advanced research skills
Strong communication skills
Flexible organization skills
Experience with Data Entry Software

Benefits

Comp & perks

Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
100% paid parental leave up to 6 weeks
Immediate eligibility for retirement plans with employer contribution up to 9.5%
Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
Free RTD EcoPass (public transportation)
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

training deliverytraining developmentdata entry softwareadvanced research skills

Soft Skills

strong communication skillsflexible organization skillsinterpersonal relationshipscourteous communicationleadership

Certifications

Bachelor's Degree