Cloud Engineer

• Lead the full implementation lifecycle of Salesforce Data Cloud from data acquisition and integration to quality assurance, activation, and ongoing use
• Design and document scalable and robust solutions on-site with clients, translating business requirements into detailed technical tasks for offshore development teams
• Serve as the primary technical expert for offshore resources, providing hands-on support, troubleshooting complex issues, and ensuring high-quality deliverables
• Develop and execute sophisticated data-driven segmentation strategies to enable precise audience targeting and personalized customer journeys
• Design, document, and implement comprehensive data models, pipelines, and transformations to support data ingestion, integration, and enrichment within Salesforce Data Cloud
• Act as a subject matter expert on Salesforce Data Cloud, Marketing Cloud Personalization (MCP), and the evolving Salesforce Personalization (Einstein Personalization) landscape
• Integrate data from diverse sources, including Salesforce Sales and Service Clouds, various databases, and third-party platforms, to create unified customer profiles
• Participate in knowledge-sharing sessions, contribute to practice development, and lead internal proof-of-concept (POC) projects and demo builds
• Guide and support junior-level offshore resources, fostering technical growth and ensuring adherence to best practices
• Stay current with Salesforce release cycles and emerging industry trends, particularly in AI and cloud technologies
• Initially focus on Salesforce Data Cloud implementations and gradually incorporate Salesforce Personalization as client adoption grows

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