
Manager, Hospitality & Events
dentsu Austria
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • New York • North Carolina • United States
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Salary
💰 $72,000 - $82,800 per year
About the role
- Manage daily communications related to sponsorship programs, serving as the primary point of contact and face of the client company
- Act as a strategic “right hand” to the client by optimizing their time, driving high-priority initiatives, and bridging communication between leadership and client needs
- Draft key documents, prepare briefing materials, and serve as a spokesperson for the client when appropriate
- Represent both client and company in guest-facing problem-solving to deliver first-class hospitality experiences
- Operate as a Chief of Staff level by making strategic decisions, leading cross-functional projects, and managing client needs beyond day-to-day administrative needs
- Prepare and manage event registration timelines and platforms, ensuring accuracy and on-time execution
- Manage event websites and on-site guest materials; advise clients on registration statuses
- Create client-ready registration documentation, personalized itineraries, and detailed guest plans
- Lead client conference calls and meetings; design and prepare presentations and written communications
- Conduct on-site management of corporate hospitality events, with a primary focus on in-person guest registration and experience flow
- Evaluate event outcomes, identify areas for improvement, and provide forward-looking strategic recommendations to partners
Requirements
- Bachelor’s degree required
- 5+ years of experience in corporate communications, program management, or a Chief of Staff–type role
- Experience managing websites and guest registration platforms
- Exceptional client service and interpersonal skills, with experience supporting senior leaders and executives
- Proven experience supporting high-level corporate events and hospitality programs
- Excellent verbal and written communication skills, including the ability to influence without direct authority
- Strong organizational and project management skills, with the ability to manage complex, cross-functional initiatives
- High emotional intelligence and discretion in handling confidential or sensitive information
- Hands-on experience managing event logistics (guest trackers, rooming lists, transportation manifests)
- Ability to manage multiple projects and communication streams simultaneously in a fast-paced environment
- Experience building and delivering presentations
- Willingness and ability to travel frequently, including weekdays and weekends
Benefits
- Medical, vision, and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave
- Paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event managementprogram managementproject managementlogistics managementpresentation designdocument draftingguest registration managementstrategic decision makingcross-functional project leadershiphospitality program management
Soft Skills
client serviceinterpersonal skillscommunication skillsorganizational skillsemotional intelligencediscretioninfluencing skillsproblem-solvingtime managementadaptability
Certifications
Bachelor's degree