dentsu Austria

Manager, Client Success

dentsu Austria

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $62,100 - $83,088 per year

About the role

  • Understand the demands, goals, and strategic tone of assigned dentsu client accounts to service their needs
  • Identify alternative income opportunities for assigned dentsu clients to sell through Amplifi product offerings
  • Ensure client deadlines and deliverables are completed in an accurate and timely manner
  • Working knowledge of Amplifi commercial partnerships deal terms i.e. inclusions and exclusions for correct activation across assigned dentsu clients
  • Develop relationships with commercial partners to understand their offerings and how they support Amplifi product offerings
  • Confidently lead monthly meetings and process meetings for assigned dentsu client accounts
  • Collaborate with Revenue Operations to make sure that campaign data is up to date and billings are going out correctly
  • Mediaocean Toolkit expert who can teach Associates and Senior Associates how to properly maintain campaign schedules
  • Delegate campaign tasks to Associates and Senior Associates where applicable
  • Act as a resource for Associates and Senior Associates for advice, council, and mentorship
  • Ability to break down escalated issues into critical parts and work to resolve
  • Consult with Senior Manager on client issues that may cause immediate impact to Amplifi revenue forecasts
  • Collaborate with Senior Manager to onboard new dentsu accounts

Requirements

  • Bachelor’s degree in Business, Media, Communications, Finance or related field
  • 3+ years in a video, digital, social activation or investment role
  • Experience in media tools such as: MediaOcean, Prisma, National Toolkits, Spot Toolkits
  • Knowledge of upfront, scatter, and / or barter marketplace
  • Strong understanding of media math and marketplace trends
  • Expresses oneself clearly and concisely
  • Highly organized and detail oriented
  • Advanced computer skills (MS Word, Excel, PowerPoint) and numeracy skills
Benefits
  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
media mathdigital activationsocial activationvideo investmentnumeracy skillsadvanced computer skillsMS WordExcelPowerPoint
Soft skills
communicationorganizationdetail orientedleadershipmentorshipproblem solving