Customer Service Representative

Dentsply Sirona

Bilingual Customer Service Representative providing customer support in English and French at Dentsply Sirona. Responsible for customer orders, returns, and inquiries.

Posted 7/16/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities with a focus on problem-solving and effective communication in both French and English. Proven ability to manage customer interactions and collaborate with various departments to enhance the customer experience.

Highest-signal resume keywords

Bilingual CommunicationCustomer Service ExperienceAnalytical SkillsProblem-Solving SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Multi-TaskingIndependenceTeam Collaboration

About the role

Key responsibilities & impact

Provide outstanding customer service experience in both French and English
Take ownership of customer requests and orders
Handle returns and resolve problems
Facilitate customer interactions with other departments

Requirements

What you’ll need

Minimum of 2 years customer service experience
Ability to communicate in English and French
Strong analytical and problem-solving skills
Excellent organizational and multi-tasking abilities
Ability to work independently and in a team

Benefits

Comp & perks

Customer service experience in English and French
Strong customer satisfaction results
Effective communication skills
Proficient in Microsoft Office
Experience in CRM and order processing systems