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Senior Technical Engineer
Dentsply SironaSr. Technical Engineer responsible for technical service support for equipment installation and maintenance in Singapore.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
equipment installationtroubleshootingrepairpreventive maintenancecalibrationservice workflowwork order managementspare parts handlingtechnical escalationreading technical manuals
Soft Skills
customer satisfactioncommunicationteam collaborationproblem-solvingprocess improvementtrainingresource allocationservice qualitydocumentationinterpersonal skills
Tools & Technologies
service systemsreporting toolsMicrosoft Officedigital collaboration tools
Certifications & Qualifications
Bachelor’s degree in Biomedical EngineeringBachelor’s degree in Electrical EngineeringBachelor’s degree in Mechanical EngineeringBachelor’s degree in Computer EngineeringBachelor’s degree in Medical Technology
Industry Keywords
field serviceafter-sales technical supportmedical device technical servicetechnical service support
About the role
Key responsibilities & impact- Responsible for providing hands-on technical service support for equipment installation, maintenance, troubleshooting, and repair
- Support supervising and monitoring daily technical operations, allocating service resources, developing engineers, and ensuring service quality
- Provide innovative solutions for optimizing customer satisfaction
- Act as a key local technical interface for internal stakeholders, dealers, customers, and commercial teams
- Support technical training, process improvement, documentation, complex issue escalation, and safe service execution
Requirements
What you’ll need- Bachelor’s degree or above in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering, Medical Technology, or a related technical discipline
- Minimum 6–8 years of equipment service, field service, after-sales technical support, or medical device technical service experience
- Strong hands-on capability in equipment installation, troubleshooting, repair, preventive maintenance, and calibration
- Good understanding of service workflow, work order management, spare parts handling, service documentation, and technical escalation process
- Ability to read and interpret technical manuals, service bulletins, diagrams, mechanical/electrical drawings, and equipment documentation
- Good computer skills and ability to use service systems, reporting tools, Microsoft Office, and digital collaboration tools
- Good English communication skills, both written and verbal.
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities