Engineering Technician III

Dentsply Sirona

Field Service Engineer providing equipment inspection and repair support for dental equipment. Collaborating with dentists and dental clinic staff while ensuring compliance with industry standards in customer service.

Posted 6/12/2026full-timeHiroshima • 🇯🇵 JapanMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Field support operations, equipment inspection, and repair support
Explain to customers, provide quotations, and negotiate prices.
Products handled: Dental equipment (dental treatment tables, CAD/CAM/CT equipment, sterilizers, etc.)
Connection to other companies' products in the network of in-hospital LAN devices and systems other than the above products
Technical service including product installation and repair after installation at the customer's site
Periodic inspection visits of products
Main customers: Dentists and dental clinic staff

Requirements

What you’ll need

Willingness to learn
Able to analyze repairs of instruments and equipment and identify factors
Must be interested in machines.
Must have dexterity and attention to detail to be able to replace and adjust parts.
Ability to communicate appropriately both externally and internally (content, expression, and timing).
Good manners and attire
Ability to operate the company's internal system (Sales Force) without problems.
Driving license (not a paper driver)
Experience in IT equipment maintenance or knowledge of PC troubleshooting.
Have tried assembling PCs on your own.
Have tried to create a website, distribute videos, edit videos, etc.
Technical experience in maintenance and service of dental imaging equipment, general medical imaging equipment, (hardware/software)
Qualifications as a medical equipment engineer (X-ray operator, responsible technician for repair of medical equipment, class 1, 3, 7 qualifications)
Qualifications in IT (IT Passport, Basic Information Processing Engineer, etc.)
Able to read and write emails in English
Experience working as a field engineer (regardless of industry)
Knowledge of fluids such as air, water, etc., and work experience
Experience in customer service, sales, call center, etc.

Benefits

Comp & perks

Equal Opportunity Employer: Dentsply Sirona is an Equal Opportunity Employer.
Assistance: If you need assistance with completing the online application due to a disability, please send an accommodation request to accommodationrequest@dentsplysirona.com.
Agencies: Please note that Dentsply Sirona does not accept or respond to unsolicited requests or applications submitted by Recruitment Agencies/ Search Firms.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

equipment inspectionrepair supportproduct installationPC troubleshootingmaintenance of dental imaging equipmentmaintenance of general medical imaging equipmentwebsite creationvideo editingcustomer servicesales

Soft Skills

willingness to learnanalytical skillsdexterityattention to detailcommunication skillsgood mannersprofessional attireinternal communicationexternal communicationnegotiation skills

Certifications

medical equipment engineerX-ray operatorresponsible technician for repair of medical equipmentclass 1 qualificationsclass 3 qualificationsclass 7 qualificationsIT PassportBasic Information Processing Engineer