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Dentsply Sirona

Program Manager

Dentsply Sirona

. Support execution of APAC Technical Service regional strategies by coordinating workstreams, tracking progress, and preparing structured updates for leadership .

Posted 5/12/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Support execution of APAC Technical Service regional strategies by coordinating workstreams, tracking progress, and preparing structured updates for leadership
  • Consolidate feedback and insights from markets to support decision-making, planning, and alignment across the region
  • Monitor risks, dependencies, and timelines and ensure they are clearly communicated to management
  • Help maintain documentation, program plans, and communication materials used in regional governance
  • Facilitate alignment between global, regional, and local service priorities, ensuring markets can adopt regional guidance while retaining local flexibility
  • Build strong relationships with Service leaders and teams to promote collaboration and trust
  • Organize workshops, calls, and communities of practice to support knowledge sharing
  • Assist in preparing regional reporting and performance summaries that improve visibility of service metrics, trends, and opportunities
  • Perform basic data analysis and consolidate information from countries for regional reviews
  • Contribute to discussions on service process improvements and the evolution of the regional operating model

Requirements

What you’ll need
  • Bachelor’s degree in Business, Engineering, Operations, or related field
  • 5+ years of experience in services, operations, project coordination, or program management within an international or multi-country environment
  • Experience working with technical service, aftersales, or service-related functions
  • Strong interpersonal and relationship-building skills across cultures and levels
  • Strong communication skills; able to prepare clear reports, presentations, and updates
  • Analytical mindset; comfortable working with data and identifying trends
  • Strong organizational skills with the ability to manage multiple workstreams
  • Comfortable operating in a matrix environment with multiple stakeholders
  • Experience with CRM systems (e.g., Salesforce) is a plus
  • Experience with Power BI or other data analytics tools is a plus
  • Lean or Six Sigma certification is a plus
  • Availability to travel across region for up to 25%

Benefits

Comp & perks
  • Equal Opportunity Employer
  • Assistance available for applicants with disabilities

ATS Keywords

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Hard Skills & Tools
data analysisproject coordinationprogram managementservice process improvementsperformance reporting
Soft Skills
interpersonal skillsrelationship-buildingcommunication skillsorganizational skillsanalytical mindset
Certifications
Lean certificationSix Sigma certification