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Sales Operations Manager – Systems & Process Enablement
Dentsply Sirona. Lead the design, documentation, and continuous improvement of the sales process, including opportunity stages, stage exit criteria, and pipeline management best practices.
About the role
Key responsibilities & impact- Lead the design, documentation, and continuous improvement of the sales process, including opportunity stages, stage exit criteria, and pipeline management best practices.
- Partner with Sales leadership and Salesforce teams to translate business requirements into scalable workflows and system enhancements.
- Help establish and launch a more disciplined opportunity and pipeline management process within Salesforce.
- Develop process documentation, training materials, and governance to drive consistency across the sales organization.
- Monitor adoption and identify opportunities to improve process effectiveness, usability, and compliance.
- Serve as the Sales Operations point person for evaluating, implementing, supporting, and driving adoption of sales enablement and productivity tools.
- Partner with stakeholders to identify tools and solutions that improve seller effectiveness and efficiency.
- Help curate, organize, centralize, and communicate sales content and resources so they are easy for the field to find and use.
- Track tool and content utilization, gather feedback from end users, and recommend improvements to increase adoption and business impact.
- Support rollout planning, user training, and change management for new tools and process enhancements.
- Own and coordinate communications from Sales Operations to the broader sales organization.
- Create clear, polished communication and training assets in formats such as PowerPoint, job aids, reference guides, video, and other media.
Requirements
What you’ll need- 5+ years of experience in Sales Operations, Sales Enablement, Commercial Operations, Revenue Operations, or a related role.
- Strong understanding of sales process design, pipeline management, and opportunity stage governance.
- Practical experience working with Salesforce, including translating business needs into requirements for system configuration, workflow, and reporting.
- Experience supporting or implementing sales enablement, content management, or productivity tools.
- Strong project management and cross-functional collaboration skills.
- Experience developing training materials, process documentation, and end-user communications.
- Strong written and verbal communication skills with the ability to simplify complex topics for sales audiences.
- Strong PowerPoint skills and comfort creating polished presentations and training materials.
- Proven ability to drive adoption, change management, and process discipline across a sales organization.
Benefits
Comp & perks- Professional development opportunities
- Flexible working hours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales process designpipeline managementopportunity stage governanceSalesforcesystem configurationworkflowreportingsales enablementcontent managementproject management
Soft Skills
cross-functional collaborationwritten communicationverbal communicationsimplifying complex topicsdriving adoptionchange managementprocess discipline