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Virtual Sales Endo Representative
Dentsply Sirona. Active outbound prospecting to acquire new customers in order to support the field sales team in an assigned region .
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Active outbound prospecting to acquire new customers in order to support the field sales team in an assigned region
- Professional handling of internal and external customer inquiries, e.g. questions about services, products and offers, as well as complaints (dentists and dental depots)
- Close collaboration with the sales team as well as technical service and complaints handling
- Conducting consultative sales calls with existing customers; acquisition of new customers and prospects; active customer recruitment
- Handling customer inquiries and mailings
- Use of the CRM database and recording relevant customer contact information, as well as entering orders
- Targeted customer outreach during sales campaigns (supporting the field sales team, lead and revenue generation)
- Support for special sales campaigns and virtual sales promotions
- Advising customers in the context of endodontic events
Requirements
What you’ll need- Successfully completed commercial and/or (dental) medical training, plus professional experience in sales, marketing or communications
- Some sales experience
- Experience handling complaints and experience as a medical device advisor
- Confident use of the MS Office suite and an ERP system (preferably Microsoft Dynamics AX)
- Experience with a CRM system (preferably Salesforce) is desirable
- Interest in technical and medical topics, with strong attention to detail and follow-up skills
- Excellent organizational skills, written and verbal communication skills
- German as a native or near-native language – good written and spoken English; additional languages are an advantage
Benefits
Comp & perks- Meal allowance
- Discounted gym membership
- Professional support from the training team during onboarding
- Intensive onboarding
- Attractive annual salary
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencecomplaints handlingmedical device advisingcustomer recruitmentconsultative salesattention to detailfollow-up skills
Soft Skills
organizational skillswritten communication skillsverbal communication skills
Certifications
commercial trainingdental medical training