Dentsply Sirona

Virtual Sales Endo Representative

Dentsply Sirona

full-time

Posted on:

Location Type: Office

Location: Munich • Germany

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Tech Stack

ERP

About the role

  • Active outbound prospecting to acquire new customers in order to support the field sales team in an assigned region
  • Professional handling of internal and external customer inquiries, e.g. questions about services, products and offers, as well as complaints (dentists and dental depots)
  • Close collaboration with the sales team as well as technical service and complaints handling
  • Conducting consultative sales calls with existing customers; acquisition of new customers and prospects; active customer recruitment
  • Handling customer inquiries and mailings
  • Use of the CRM database and recording relevant customer contact information, as well as entering orders
  • Targeted customer outreach during sales campaigns (supporting the field sales team, lead and revenue generation)
  • Support for special sales campaigns and virtual sales promotions
  • Advising customers in the context of endodontic events

Requirements

  • Successfully completed commercial and/or (dental) medical training, plus professional experience in sales, marketing or communications
  • Some sales experience
  • Experience handling complaints and experience as a medical device advisor
  • Confident use of the MS Office suite and an ERP system (preferably Microsoft Dynamics AX)
  • Experience with a CRM system (preferably Salesforce) is desirable
  • Interest in technical and medical topics, with strong attention to detail and follow-up skills
  • Excellent organizational skills, written and verbal communication skills
  • German as a native or near-native language – good written and spoken English; additional languages are an advantage
Benefits
  • Meal allowance
  • Discounted gym membership
  • Professional support from the training team during onboarding
  • Intensive onboarding
  • Attractive annual salary
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencecomplaints handlingmedical device advisingcustomer recruitmentconsultative salesattention to detailfollow-up skills
Soft Skills
organizational skillswritten communication skillsverbal communication skills
Certifications
commercial trainingdental medical training