Billing Coordinator

Dentons

Billing Coordinator overseeing billing function and coordinating the billing team’s activities at Dentons Business Services EMEA. Managing complex billing cases to ensure accuracy and compliance.

Posted 4/27/2026full-timeWarsaw • 🇵🇱 PolandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Coordinate the end-to-end billing process, ensuring accuracy, completeness and adherence to internal policies and client requirements.
Monitor billing workflows and help resolve bottlenecks or inefficiencies.
Ensure billing deadlines are met, including month-end and ad-hoc billing cycles.
Maintain high standards of data integrity within billing systems.
Act as a primary handler for complex, high-value or sensitive billing matters.
Resolve issues relating to billing discrepancies, client-specific requirements and system challenges.
Provide practical guidance and workable solutions for non-standard billing scenarios.
Coordinate the team’s day-to-day workload and priorities to meet operational deadlines.
Support induction and on-the-job training for billing staff and help maintain team knowledge of billing policy and systems.
Provide constructive feedback to team members and contribute to performance conversations and development plans managed by HR and senior finance staff.
Build pragmatic working relationships with partners, fee earners and cross-functional colleagues.
Act as a point of contact for billing queries and communicate clearly on billing status, risks and remediation plans.
Liaise with other Finance teams to ensure client billing guidelines are understood and followed.
Identify and recommend opportunities to streamline billing processes and improve efficiency by automations and removing waste from process.
Help ensure compliance with internal controls, policies and audit requirements.
Support system enhancements and process changes, assisting with user testing and rollout.
Monitor key billing metrics (e.g., billing cycle times, error rates) and provide regular operational updates to the managers.
Assist in billing audits and post-invoice reviews.

Requirements

What you’ll need

Education: Degree in Accounting, Finance, or Business Administration.
Experience: in billing or revenue operations, preferably in a professional services or law firm environment.
Technical Expertise: Experience with common law-firm systems (e.g. 3E), Knowledge of legal or professional services billing practices, Familiarity with client e-billing platforms and outside-counsel billing rules.
Soft Skills: Ability to handle complex billing scenarios and partner/fee-earner escalations.

Benefits

Comp & perks

Private medical healthcare provided by Medicover
MultiSport card
Benefit Cafeteria system
Workation Program; up to 90 days a year, for all eligible employees
Option to join a private insurance plan
An additional day off for your birthday
Tailored learning & development opportunities
Hybrid work model with a modern office in Warsaw city center

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billing process coordinationdata integritybilling workflowsbilling auditsbilling metrics monitoringissue resolutionsystem enhancementsuser testingautomationcompliance

Soft Skills

communicationteam coordinationconstructive feedbackrelationship buildingproblem-solvingtrainingperformance managementprioritizationadaptabilityconflict resolution

Certifications

degree in Accountingdegree in Financedegree in Business Administration