Credit Manager, Collections

Dentons

Credit Manager overseeing collections at Dentons' Chicago office, ensuring resolution of financial matters and managing client relationships. Collaborating closely with billing attorneys and maintaining solid client service standards.

Posted 4/16/2026full-timeChicago • Illinois • 🇺🇸 United StatesSeniorLead💰 $110,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Manages the Firm’s collection processes/account maintenance at a regional level.
Provide excellent and thoughtful client service to hundreds of Firm clients.
Works closely with the Firm’s billing attorneys and professional staff to bring resolution to the Firm’s most sensitive and complicated collection issues.
Is in direct contact with the Firm’s clients, including their highest level of management.
Act as a resource to other Credit Managers.
Other duties as may be assigned to fully meet the requirements of the position.

Requirements

What you’ll need

Bachelor Degree or equivalent experience required.
7+ years experience in credit and collections required.
Law firm or professional services experience required.
Preferred background includes interaction with senior management personnel.
Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred.
Expertise with ARCS preferred.
Ability to build solid working relationships with Firm professionals while accomplishing the Firm’s financial goals.
Must demonstrate the strong problem-solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues.

Benefits

Comp & perks

medical
dental
vision
401k
profit sharing
short-term/long-term disability
life insurance
tuition reimbursement
paid time off
paid holidays
discretionary bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit managementcollections managementproblem-solvinganalytical skills

Soft Skills

client serviceinterpersonal skillsrelationship building