Insurance

• In serving our dental practice clients, complete a variety of dental services within multiple dental practice management software while maintaining PHI and HIPAA standards. Services may include claim submission, claim follow up, payment posting, and benefit verification with data entry.
• Manage day-to-day client communication and ongoing relationships as it relates to client satisfaction and retention, optimizing practice operations and enhancing profitability.
• Document all work in forms, spreadsheets and client software, as outlined in our standards.
• Contact insurance companies to obtain and record accurate and timely information.
• Send daily summary of tasks completed to dental office staff.
• Prepare and deliver monthly ROI statistics.
• Consistently meet company and department policies and expectations including those surrounding attendance.
• Comply with all federal, state, accreditation and institutional policies and procedures.
• Maintain confidentiality standards and expectations.
• Exhibit exceptional internal and external customer service with all individuals.
• Live DentalXChange’s company values: Actively Care, Try Hard, Be Humble, and Feedback is a Gift.
• Other duties as assigned.

Dental Insurance Specialist

Insurance Verification Representative

Health Insurance Liaison

Insurance Consultant (m/f/d)

Insurance/Billing Collection Assistant III – Department of Medicine