Treatment Coordinator

dentalcorp

Treatment Coordinator managing patient care, treatment plans, and scheduling at Crescent Oral Surgery clinics. Collaborating with dental teams to ensure smooth patient experiences and outcomes.

Posted 7/1/2026full-timeRichmond Hill • 🇨🇦 CanadaMid-LevelSenior💰 CA$26 - CA$30 per hourWebsite

About the role

Key responsibilities & impact

Serve as the main point of contact for patients, explaining treatment plans, procedures, costs, and financing options
Support treatment planning by coordinating appointments and follow-ups with the dental team
Present treatment costs, collect payments, process insurance claims, and assist with payment plans
Build strong patient relationships to encourage treatment acceptance, retention, and follow-up care
Maintain accurate patient records and ensure smooth scheduling to optimize chair time
Collaborate with clinical and administrative staff to deliver seamless, high-quality care
Uphold privacy, ethical, and regulatory standards in all patient interactions

Requirements

What you’ll need

Previous clinical experience as a Treatment/Scheduling Coordinator is required
Knowledge and understanding of dental treatment plans and ability to educate patients is required
Experience with dental software programs is required
Strong customer service experience

Benefits

Comp & perks

Competitive pay with annual reviews
RRSP matching to grow your future
Comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more
Access to our Employee and Family Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Treatment CoordinationAppointment SchedulingInsurance Claims ProcessingPayment Plan AssistancePatient Record Maintenance

Soft Skills

CommunicationInterpersonal SkillsProblem-Solving