Senior Product Manager

Dental Speed Graph

Senior Product Manager at Henry Schein focused on optimizing digital customer journeys and leading customer experience strategy. Collaborating on AI implementations and product governance.

Posted 7/25/2026full-timeSão José • BrasilSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Customer Experience strategies and optimizing digital journeys through AI applications. Proven ability to manage KPIs related to Acquisition, Revenue, Retention, and Efficiency in E-commerce and Digital Product environments.

Highest-signal resume keywords

Customer Experience StrategyDigital Journey OptimizationAI Applications ImplementationProduct ManagementE-commerce Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product ManagementDigital ProductsE-commerceGrowth AnalyticsKPI Monitoring

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer ExperienceDigital StrategyBusiness ManagementAI in Customer Experience

About the role

Key responsibilities & impact

Lead the vision and roadmap for optimizing the digital journey
Define and lead the Customer Experience strategy
Identify and implement AI applications that enhance the customer experience
Structure discovery, prioritization, business cases, metrics, and result monitoring
Responsible for the following KPIs: Acquisition, Revenue, Retention, Experience, Product, and Efficiency

Requirements

What you’ll need

Bachelor's degree (completed)
Experience with Product Management, Digital, E-commerce, and Customer Experience
Experience in E-commerce, Digital Products, Growth, and Analytics
Preferred experience with digital customer journeys, business management, and AI applied to customer experience

Benefits

Comp & perks

Health plan (Unimed)
Dental plan (Bradesco Dental)
Pharmacy benefit
Zenklub: emotional support and sessions with specialists
Life insurance
Gympass (Wellhub)
Onsite workplace exercise sessions
Profit Sharing (PLR)
Meal or food allowance (you choose!)
Afternoon coffee to recharge
Extended maternity leave (180 days)
Extended paternity leave (20 days)
Maintenance of meal/food allowance during the entire leave period
Job stability guaranteed for 3 months upon return from maternity leave
Childcare assistance
Transportation voucher
Climate-controlled rest area
On-site free parking
HSB Talks: our monthly company happy hour
Day off during your birthday month
Baby kit for new parents
School kit for employees' school-age children
Christmas gift card
50% discount on aligners from CA Clear Aligner
20% discount on purchases in our Utilidades Clínicas e-commerce
Corporate Education Platform
Partnerships with universities and language schools