Accounts Receivable Customer Service Specialist

Dent Wizard International

Accounts Receivable Customer Service Specialist responsible for invoicing and collections at Dent Wizard. Ensuring timely payments and reconciliation within automotive reconditioning services.

Posted 6/5/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $25 per hourWebsite

About the role

Key responsibilities & impact

Manage the entire accounts receivable process, ensuring timely and accurate invoicing, collections, and reconciliations.
Generate and issue accurate invoices to customers for completed services.
Maintain and update customer accounts, ensuring accurate and timely payments.
Effectively communicate with assigned delinquent customers via outbound collection calls.
Record payments in the system and reconcile with outstanding invoices.
Follow up on overdue accounts, communicate with customers to resolve payment issues, and ensure timely collections.
Prepare and provide regular reports on the status of accounts receivable, aging reports, and cash flow projections.
Perform monthly account reconciliations to ensure accurate financial records.
Investigate and resolve any discrepancies or disputes with invoices or payments.
Identify and implement improvements in the accounts receivable process for greater efficiency.
Work closely with the finance team and other departments to ensure smooth operations and accurate reporting.

Requirements

What you’ll need

High school diploma or bachelor’s degree
2-3 years of experience in accounts receivable or a similar role, preferably in the automotive or service industry
Proficiency in Microsoft Excel and experience with accounting software (e.g., QuickBooks, NetSuite, or similar)
Strong written and communication skills required.
Strong organizational skills along with the ability to multi-task and prioritize.
Prior collections experience is a plus.
Strong attention to detail and problem-solving abilities.
Ability to prioritize tasks and work under deadlines.

Benefits

Comp & perks

paid time off
medical
dental
vision
401k match (50% on the dollar up to 7% of employee contribution)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

accounts receivableinvoicingcollectionsreconciliationsfinancial reportingproblem-solvingattention to detailmulti-taskingprioritization

Soft Skills

communicationorganizational skills

Certifications

high school diplomabachelor’s degree