Operations Coordinator

Dent Wizard International

Operations Coordinator at Dent Wizard responsible for coordinating day-to-day operations and ensuring smooth service delivery. Overseeing invoicing and providing operational support in a customer-facing role.

Posted 4/22/2026full-timeFort Lauderdale • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $27 per hourWebsite

About the role

Key responsibilities & impact

Coordinate daily vehicle flow through the reconditioning process.
Track and prioritize work‑in‑process to maximize efficiency.
Execute new vehicle inspections and lead lot walks to identify work.
Ensure services are delivered according to customer requirements and schedules.
Perform quality checks throughout the service process.
Participate in QBRs for designated customers.
Transport vehicles to ensure proper flow in the shop.
Oversee invoicing accuracy, collection, and timeliness.
Consolidate work orders and resolve discrepancies.
Support order‑to‑cash processes and issue escalation.
Maintain accurate operational records.
Serve as a key point of contact for customer communication.
Provide status updates and address service concerns.
Escalate pricing or service issues appropriately.
Identify value‑added solutions to support customer needs.
Maintain awareness of environmental, safety, and health standards.
Support compliance with Dent Wizard policies and procedures.
Ensure work areas remain organized and compliant.
Support onboarding and orientation of new employees at the site.
Reinforce Dent Wizard's core values and service standards.
Participate in field communications and site meetings as needed.
Other duties as assigned.

Requirements

What you’ll need

Minimum 2 years of experience in a customer‑facing, service coordination, operations, or support role
Experience working in fast‑paced, service‑based organizations where responsiveness, communication, and follow‑through are critical
Strong organizational and multitasking skills
Ability to thrive in a technology‑driven environment where systems, tools, and processes are continually evolving.

Benefits

Comp & perks

paid time off
medical
dental
vision
401k match (50% on the dollar up to 7% of employee contribution)

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

organizational skillsmultitasking skillscustomer communicationresponsivenessfollow-through