Insurance Coordinator

Demant

Insurance Coordinator verifying benefits and authorizations for HearingLife, a national hearing-care company. Supporting clinics and patients through accurate insurance processing and financial transparency.

Posted 8/20/2026full-time🇺🇸 United StatesJuniorMid-Level💰 $19 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance benefit verification, eligibility checks, and authorization processes, with a strong focus on customer service and collaboration with clinical staff. Proficient in managing multiple requests efficiently while adhering to insurance guidelines and HIPAA regulations.

Highest-signal resume keywords

Insurance Benefit VerificationAuthorization RequestsCustomer Service SkillsMedical Office ExperienceHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefit VerificationInsurance Eligibility ChecksPrior AuthorizationBasic Medical CodingWorkers' Compensation Knowledge

Soft Skills

Detail OrientedOrganizedMultitasking AbilityFast-Paced Work Adaptability

Tools & Technologies

Microsoft OfficeWordExcelOutlookTeams

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Insurance GuidelinesDOL KnowledgeClaims ProcessingPatient Financial JourneyCoverage Restrictions

About the role

Key responsibilities & impact

Obtain insurance benefit information and verify eligibility for services and/or devices
Document verification information in company systems
Obtain prior authorizations, including required documentation, by collaborating with clinicians, clinics and insurance companies
Upload all necessary documentation into the system
Request and obtain Workers’ Compensation approvals from vendors when required
Act as liaison between clinic staff and insurance companies
Provide support to clinics on insurance-related questions and benefit interpretation
Partner with the Supervisor to train clinic staff on insurance-related matters
Provide customer service for inbound and outbound eligibility or authorization calls
Document and address coverage restrictions to avoid denials
Serve as a reference source for team members and help resolve insurance issues
Review pending claims reports and address issues causing payment delays
Streamline the patient financial journey by obtaining authorization and insurance benefit information

Requirements

What you’ll need

High School Diploma or GED
2+ years’ experience with benefit verifications and insurance eligibility checks
1+ years’ experience with requesting and obtaining authorizations with commercial and Medicaid insurance carriers
2+ years’ experience working in a medical office or hospital setting
Experience with Worker’s Compensation preferred
Basic medical coding knowledge, insurance guidelines and HIPAA
Excellent customer service skills
Detail oriented and organized
Proficient with Microsoft Office, specifically Word, Excel, Outlook and Teams
Ability to multitask and manage a large number of requests within an assigned time period
Ability to work in a fast-paced environment
Ability to process 50+ verifications a day
Prior knowledge of workers compensation and DOL a plus
Work hours aligned to Eastern Standard Time

Benefits

Comp & perks

401K
Tuition Assistance program
Paid Time Off package