Client Service Administrator
Demant
full-time
Posted on:
Location Type: Office
Location: Grand Prairie • 🇨🇦 Canada
Visit company websiteJob Level
JuniorMid-Level
About the role
- Serve as the first point of contact for clients, delivering top-notch customer care.
- Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
- Keep our clinic looking its best by organizing and tidying client waiting areas and ensuring supplies are stocked and ready.
- Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly.
- Take ownership of processing payments, tracking insurance claims, accounts receivable management, and maintaining inventory.
Requirements
- At least 2 years of customer service experience
- Strong organizational skills and ability to manage multiple priorities
- Experience in Microsoft excel
Benefits
- Competitive compensation package
- Generous paid time off including 10 days vacation and 10 wellness days
- RRSP Matching
- Healthcare and Dental for yourself and dependents
- Access to ongoing training and development
- Corporate discounts through perkopolis and discounted rates to GoodLife Fitness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceaccounts receivable managementinsurance claims processinginventory managementappointment schedulingfile management
Soft skills
organizational skillsmultitaskingcommunication