Senior Client Director

Delve

Client Director responsible for leading strategies and relationships to drive growth for nonprofits. Collaborating with mission-driven teams to create measurable impact through performance marketing.

Posted 6/11/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $150,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Own Client Strategy & Growth Develop and lead account strategies that drive ~25% revenue growth across your portfolio
Align client goals with actionable plans across media, data, and execution
Identify opportunities to expand partnerships and deepen impact
Manage account performance against both client outcomes and internal business goals
Lead Client Relationships Serve as the primary point of contact and trusted advisor to senior client stakeholders
Build strong, long-term relationships grounded in trust, transparency, and results
Set clear expectations and communicate proactively—especially when navigating challenges
Act as the voice of the client internally, ensuring alignment across teams
Drive Performance & Delivery Excellence Ensure all work delivered meets a high standard of quality and drives measurable outcomes
Stay accountable to client performance metrics and overall success
Partner with internal teams to ensure strategy, execution, and results are aligned
Manage the Business (P&L Ownership) Own and manage portfolio-level P&L, including revenue growth and margin targets
Make decisions that balance client success with sustainable business performance
Monitor account health and proactively address risks to performance or profitability
Lead & Develop the Team Mentor and coach team members, helping them grow strategically and operationally
Foster a high-performance, collaborative team environment
Ensure clarity of roles, priorities, and expectations across your pod
Connect Strategy Across the Business Bring together client goals, data insights, team capabilities, and platform strategy
Identify gaps and opportunities across people, process, and technology
Challenge assumptions and continuously look for better ways to drive results

Requirements

What you’ll need

15+ years of experience in agency client leadership, delivery, or professional services
10+ years managing portfolio-level P&Ls, including revenue growth and margin accountability
Proven ability to build and maintain relationships with senior client stakeholders
Strong strategic thinking paired with the ability to operate and execute when needed
Experience leading cross-functional teams and driving alignment across disciplines
Excellent communication skills with the ability to influence, set expectations, and build trust
Deep understanding of performance marketing and business outcomes
Experience in industries such as nonprofit, financial services, insurance, or retail is a plus
A solution-oriented mindset with a focus on creating win-win outcomes for clients and the business
Curiosity and a willingness to challenge the status quo.

Benefits

Comp & perks

Comprehensive (100% company-paid) health coverage for employees & their families, including medical, dental, and vision insurance.
FSA and HSA health options with a company contribution.
Life Insurance and Disability Coverage
401(k) plan with a 4% match/company contribution
Generous vacation, sick leave, and paid holidays
Up to 3 months of paid time off for new parents
$1,250 annual reimbursement for health and well-being (gym membership, ski passes, meal plans, fitness equipment, etc.)
Newly built and designed office exclusively for Delve Deeper with local restaurants, shopping, and hiking/biking trails.
Large common areas filled with snacks, beverages, and regularly catered meals!
Hybrid Working Model: Tuesdays, Wednesdays, and Thursdays in-office with the option to work from home on Mondays and Fridays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

P&L managementperformance marketingaccount strategyrevenue growthmargin accountabilitydata insightscross-functional team leadershipclient outcomesbusiness performanceexecution planning

Soft Skills

strategic thinkingcommunicationrelationship buildinginfluencingtrust buildingmentoringcollaborationproblem-solvingproactive communicationcuriosity