Business Analyst – Order to Cash
Amgen
Technical Business Analyst - Intermediate
Deluxe
full-time
Posted on:
Location: Kansas • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $105,000 per year
Job Level
JuniorMid-Level
Tech Stack
ServiceNowSQL
About the role
- Collaborates with key business stakeholders, Subject Matter Experts and technology solution providers to gather and document business, functional and technology requirements to achieve stated business and technology goals for a project or as part of continuous process improvement initiatives.
- Works closely with the technology delivery team to translate these business requirements into technical/functional specifications, build testing scenarios and assist business user through user acceptance.
- Manages software deployment processes including planning, coordinating and managing software deployment tasks which requires weekend and evening availability
- Collaborate with development, QA, DevOps and product teams to align release schedules and deployment windows
- Create and manage deployment plans, checklists, and rollback strategies
- Facilitate go/no-go meetings and maintain clear communication among stakeholders
- Supports the development team in troubleshooting and resolving questions/issues during the development lifecycle
- Assists with system integrations and provides recommendations for improvement based on business needs
- Participates in and leads project meetings to provide updates, gather feedback and track progress
- Collaborates with business stakeholders to understand and document requirements and objectives in the Manufacturing space
- Translates business requirements into technical specifications/user stories for the development team
- Performs testing and validation of technical solutions to ensure they meet business needs
- Documents and maintains deployment procedures, project requirements, process flows and technical documentation
Requirements
- Bachelors Degree in Business, IT or Related Field
- 2 years experience as a business analyst OR High School Diploma and 6 years' of experience as a business analyst
- Preferred Qualifications: Bachelors Degree in Business, IT, Finance or Related Field
- Experience with Jira, database queries (SQL), ServiceNow and Agile development processes
- Excellent Written and verbal Communication
- Strong analytical and problem-solving ability
