Deluxe

Senior Credit and Collections Representative

Deluxe

full-time

Posted on:

Location Type: Office

Location: Minneapolis • Minnesota • 🇺🇸 United States

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Job Level

Senior

Tech Stack

ERP

About the role

  • Perform collection activities related to major and complex accounts
  • Perform analysis related to collection activities under supervisor direction
  • Review credit held orders and recommend credit extensions
  • Perform collection efforts on major and complex accounts, working with internal teams and customers to resolve short payments, disputes, billing issues
  • Escalate to supervisor any issues contributing to collection delays
  • Follow credit process and procedures to make appropriate credit decisions to release orders on hold
  • Conduct customer reviews of new and existing customers to recommend credit lines
  • Keep the supervisor informed of deteriorating credit
  • Perform aging analyses and work with supervisor on establishing monthly/quarterly goals pertaining to DSO, Cash Collections and Account Reviews
  • Assist with projects including gathering data/information, data analysis, and interaction with people at all levels in the organization

Requirements

  • HS/GED
  • 3 years experience in account resolution and credit extension
  • Knowledge of ERP system
  • Proficient with Microsoft tools (Excel, Word and Outlook)
  • Knowledge of financial statements and credit reports
  • Knowledge of business process and impacts
  • Must be 18 years of age or older
  • Strong verbal and written communication skills (preferred)
  • Strong business acumen (preferred)
  • Ability to learn multiple systems and business process variations (preferred)
Benefits
  • Healthcare (Medical, Dental, Vision)
  • Paid Time Off
  • Volunteer Time Off
  • Holidays
  • Employer-Matched Retirement Plan
  • Employee Stock Purchase Plan
  • Short-Term and Long-Term Disability
  • Infertility Treatment, Adoption and Surrogacy Assistance
  • Tuition Reimbursement
  • Total rewards benefits package designed to support the physical, financial, and emotional health of our employees

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account resolutioncredit extensiondata analysisaging analysisfinancial statementscredit reportsbusiness process knowledge
Soft skills
verbal communicationwritten communicationbusiness acumenproblem-solvinginterpersonal skills
Certifications
HS/GED
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