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Senior Enrollment and Billing Specialist
Delta Dental of Idaho. Serve as a liaison with subscribers, groups, and agencies to answer eligibility, benefit, payment, and contract questions.
About the role
Key responsibilities & impact- Serve as a liaison with subscribers, groups, and agencies to answer eligibility, benefit, payment, and contract questions.
- Reconcile eligibility and enroll or terminate subscribers and dependents according to group contracts and underwriting guidelines and for the individual plan.
- Reconcile daily receipts and research variances.
- Apply receipts to outstanding invoices.
- Import electronic enrollment file and distribute discrepancy report to groups.
- Perform COBRA administration for designated groups according to federal regulations.
- Convert Excel electronic enrollment files and train other team members on the process.
- Provide support to other team members in the absence of supervisor or manager.
- Assist in training new members of the team.
- Liaison for IT for Eligibility projects and testing.
- Perform testing and support for IT changes.
- Demonstrate a commitment to the organization’s vision, mission, values, code of ethics, and compliance/security standards.
- Other duties as assigned.
Requirements
What you’ll need- A minimum of 5 years’ experience in accounting or bookkeeping.
- Competency in Microsoft Office – Word, Excel, and Outlook.
- Ability to multitask and prioritize workload – independently or as part of a team.
- Detail-oriented with the ability to understand benefits and contract provisions.
- Strong communication and customer service skills, both written and verbal.
- Insurance industry experience preferred.
- IT testing skills preferred.
Benefits
Comp & perks- Medical, dental, and vision
- 401K with up to 6% company contribution
- Generous PTO and up to 9 paid holidays
- Community Service Time
- Flexible schedule and 1/2 day Fridays
- Tuition and continuing education reimbursement
- Casual dress code
- ...and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accountingbookkeepingCOBRA administrationExceldata reconciliationinvoice processingelectronic enrollmentIT testing
Soft Skills
communicationcustomer servicedetail-orientedmultitaskingprioritizationteamworktraining