Senior Enrollment and Billing Specialist

Delta Dental of Idaho

Senior Enrollment and Billing Specialist performing accounting and eligibility duties. Coordinating with teams to ensure contract compliance and providing customer service support.

Posted 4/21/2026full-timeBoise • Idaho • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as a liaison with subscribers, groups, and agencies to answer eligibility, benefit, payment, and contract questions.
Reconcile eligibility and enroll or terminate subscribers and dependents according to group contracts and underwriting guidelines and for the individual plan.
Reconcile daily receipts and research variances.
Apply receipts to outstanding invoices.
Import electronic enrollment file and distribute discrepancy report to groups.
Perform COBRA administration for designated groups according to federal regulations.
Convert Excel electronic enrollment files and train other team members on the process.
Provide support to other team members in the absence of supervisor or manager.
Assist in training new members of the team.
Liaison for IT for Eligibility projects and testing.
Perform testing and support for IT changes.
Demonstrate a commitment to the organization’s vision, mission, values, code of ethics, and compliance/security standards.
Other duties as assigned.

Requirements

What you’ll need

A minimum of 5 years’ experience in accounting or bookkeeping.
Competency in Microsoft Office – Word, Excel, and Outlook.
Ability to multitask and prioritize workload – independently or as part of a team.
Detail-oriented with the ability to understand benefits and contract provisions.
Strong communication and customer service skills, both written and verbal.
Insurance industry experience preferred.
IT testing skills preferred.

Benefits

Comp & perks

Medical, dental, and vision
401K with up to 6% company contribution
Generous PTO and up to 9 paid holidays
Community Service Time
Flexible schedule and 1/2 day Fridays
Tuition and continuing education reimbursement
Casual dress code
...and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accountingbookkeepingCOBRA administrationExceldata reconciliationinvoice processingelectronic enrollmentIT testing

Soft Skills

communicationcustomer servicedetail-orientedmultitaskingprioritizationteamworktraining